About Us

Association Management Defined
Merriam-Webster defines association as “an organization of persons having a common interest” and management as “judicious use of means to accomplish an end.”

The Association Office, formerly The Write Process, is a woman-owned and managed association management and business support company that was founded in 1990.

The Association Office mission is to work with associations or small businesses to further their goals through the use of sound judgment and top-notch organizational techniques and processes.

About Our Team

Angela Roberts, CEO & Founder
Angela Roberts founded the Association Office (formerly The Write Process), in 1990, after many years of experience with AT&T, as a result of her personal experiences as a receiver of services provided to a non-profit organization which she had formed. She found a need for non-profit associations and organizations to find competent assistance and support services, at affordable pricing.

Since its founding nearly twenty years ago, The Association Office has expanded its client base to include a variety of non-profit corporations and associations, covering a wide variety of industries from automotive to marketing, including companies in the area of green technologies, professional services, and more.

Specializing in business support services, the Association Office, under the direction and management of Angela, ensures that small businesses, non-profit foundations and trade associations not only look organized, but ARE organized. She is a resource for event planning, database maintenance, election management, budget monitoring, and other functions commonly required by non-profit Boards.

During much of her working life, Angela devoted her spare hours to the Girl Scouts of Santa Clara County. For 13 years, she served as a Girl Scout Leader for her daughter’s troop which earned the Silver Award for assembling personal care packages for a local teen outreach group. For over three years, she served on the Service Unit Team and aided in the coordination activities relative to 50 active Girl Scout troops. She also started a successful preschool, which has operated for over ten years with a waiting list. Now, as her children reach adult-hood, she has time to fit in golf lessons with her husband and has recently learned that she plays a better game of golf with her eyes shut than open!

Additional Team Members

Jeannette Clay
Jeannette has planned, managed, and executed all aspects of corporate events in major regional, national, and international tradeshows and the like. She provides over thirteen years experience in events and corporate metings in support of an organization's expanding marketing, sales, eductiaon, and service objectives. She brings also strong project management and multi-tasking skills in the areas of budgeting, contract negotiations, high-level administrative support coordination and a variety of other cross-functional areas.

Shawna Germain
The newest member of The Association Office team, Shawna's superior customer service skills ensure that each of our client groups are treated with respect and kindness. She has a willingness to learn and her cheerful attitude make her a pleasure to work with on projects.

Andrea Morton
Andrea offers her skills in the areas of event production, newsletter creation and publication, and document creation. She also brings to the office a positive outlook and a superior customer-service orientated attitude. Andrea is currently attending college in the major of film production.

Kevin Roberts
Kevin's strengths are in the graphic design and production areas of The Association Office. He is skilled with the array of Adobe design products and uses his creative side to design page layouts and graphic images that capture the essence of a client's mission and purpose. Kevin is currently pursuing his degree in graphic and website design.

Guy Simone
Guy Simone's bio will be updated soon...check back!

Melissa Stacey
Melissa has assisted onsite and with event coordination for nearly 10 years. Her background in all facets of office management has helped The Association Office to excel in event management and coordination. Her thoroughness and acute attention to details enhance the outstanding service that The Association Office not only provides its clients, but also the experience that attendees encounter as well.

Before starting her own professional organizing company, she worked in the non-profit industry for three years and in the recruitment industry for six years. She graduated from Southwest Texas State University with a Bachelor of Science degree in Family and Consumer Sciences. Melissa currently serves as Treasurer/CFO of Women in Consulting (WIC) and is also a member of the National Association of Professional Organizers (NAPO) and Women’s Networking Alliance (WNA). She volunteer with the Ronald McDonald House, as a Chairperson for the Denim to Diamonds event and is very involved with the San Jose Museum of Art as a Canvas coordinator/member.